IT Support & AMC
Annual maintenance contracts and on-call support that keep everything running.
What it is
Security equipment fails quietly. A camera stops recording, a hard disk fills, a power supply degrades — and nobody notices until footage is needed and it is not there. An Annual Maintenance Contract exists to prevent exactly that.
Our AMC covers scheduled preventive visits, priority response when something breaks, and health checks on recording, retention and remote access. We also provide general IT support for the businesses we look after: workstations, servers, email, backups and the everyday problems that stop people working.
What's included
- Scheduled preventive maintenance visits
- Priority response times for contract customers
- Camera cleaning, refocusing and alignment
- Recording, retention and backup verification
- Hard disk health monitoring and replacement
- Firmware and security updates
- Remote support plus on-site call-outs
How a it support & amc job runs
Survey
We visit the site, walk it with you and identify what actually needs covering.
Design
You get a written plan and a fixed quotation — equipment, positions and cost, with no surprises.
Install
Our engineers fit and cable the system neatly, working around your operating hours.
Handover
We commission everything, show you how to use it, and leave you the documentation.
AMC
Optional maintenance keeps it working — scheduled checks and priority response.
Need IT Support & AMC?
Tell us what you need protected and we will survey it, design the system and quote it — with no obligation.